Please send all returns to:
Spinback Productions Ltd,
Orders can be cancelled, for any reason, within 14 days. Orders must be returned within 14 days from the date the order was cancelled.
Returned items should be in the same condition, unworn and in the original packaging.
Customers are responsible for shipping costs when returning or exchanging items. Shipping costs are non-refundable.
Once your return is received a refund will be processed within 14 days, and a credit will automatically be applied to your original payment method. It may take up to 5 working days for a refund to show up on any bank statements.
If the items do not fit correctly, we can offer an exchange. Please, check the sizing information to confirm the correct size before making an exchange request.
Please, include your name and order number so that we can process in a timely manner and ensure returns are sent via a tracked service to make sure it reaches us.
If you have any queries about refunds or exchanges, please contact us at firstname.lastname@example.org